Stay up-to-date on outages in your area with free Text Alerts

Enroll now to receive text message notifications, in place of a phone message, when there is an outage in your area, once your service is restored, if you are in danger of a disconnection, of if your water usage seems higher than usual.

This is a free service, although standard message and/or data rates may apply.


1. To begin, make sure your current phone number is on file. There are a few ways to update your phone number:

Online OR speak with a Customer Service representative at 740-474-3114


2. Once your phone number has been updated, you may opt in to receive Text Alerts.

To join, text ALERT to 22300. You will receive an automated message indicating you’re now registered for text message notifications.

Message and data rates may apply.  Messages will only be sent if you opt in.


*You may discontinue these text messages at any time by sending STOP to 22300.
**If you do not receive a confirmation when you attempt to opt in, please contact your carrier to check to see if they have blocked “short codes.”