Emergency Outage 04-03-2020

Customers between 6274 and 7257 Zane Trail Road are currently experiencing a water outage. Our team is working diligently to rectify the outage. As of right now, these customers will NOT need to boil their water once restored. We will make updates if anything changes.

Text Alerts!
To begin receiving text message notifications for an outage in your service area, please click here for details.

Emergency Outage 12/26/19

Customers near Tarlton Road, Kingston Pike, Gay-Dreisbach, Ludwig Dresback, Morris Salem Road, Zane Trail Road, and Caldwell Road are currently experiencing little to no pressure due to water main repairs. Our team is working diligently to rectify the problem. Once we have defined addresses, those customers will receive a phone call or text notifying them.

Text Alerts!
To begin receiving text message notifications for an outage in your service area, please click here for details.

Emergency Outage 03/23/2019

Customers near Warner Huffer Rd, Sharon Dr, Catherine Blvd, Riegle and Wesley Park are currently experiencing a water outage. Our team is working diligently to rectify the outage. Once we have defined addresses, those customers will receive a phone call or text notifying them. Please check back to our website for any updates on this water outage.

Text Alerts!
To begin receiving text message notifications for an outage in your service area, please click here for details.

Water Main Break 2/1/19

Please be advised the following areas are experiencing a water outage

6519 Hagerty Road to 8173 Hagerty Road

18120 Winchester Road to 18990 Winchester Road

Our crews will remain on the job until water is restored.

We will notify customers with further information regarding this outage once it has been received.

Text Alerts!
To begin receiving text message notifications for an outage in your service area, please click here for details.

Emergency Outage 12-02-2018

Customers between 25627 Morris Salem Road and 25910 Morris Salem Road are currently experiencing a water outage. Our team is working diligently to rectify the outage. They will remain on site until the outage has been fixed.

Customers affected by this outage will not be placed under a boil advisory. Customers will be notified of any changes.

Text Alerts!
To begin receiving text message notifications for an outage in your service area, please click here for details.

Water Outage 10/16/17

Customers of Knowlwood Village are currently experiencing a water outage, due to a local contractor hitting our water main line. Our team is working diligently to rectify the outage. Once we have defined addresses, those customers will receive a phone call notifying them.

Once the water has been restored, a precautionary boil advisory will be in place until further notice. Once lifted, phone calls will be administered to those effected.
For instructions on what to do during a boil advisory, please visit out FAQ page for details.

Water Outage/Boil Advisory 10/09/17

Please be advised the following addresses are currently experiencing a water outage. Once service is restored the following will be placed on a precautionary boil advisory until further notice.
Refer to the FAQ page for directions on boiling procedures:

21787 – 22490 Bolender Pontius

We will update customers once the precautionary boil advisory has been lifted.

Water Outage/Boil Advisory 09/07/17

Please be advised the following areas will be periodically interrupted for maintenance and will remain under a precautionary boil advisory until further notice.
Refer to the FAQ page for directions on boiling procedures:

1945 – 2085 Ottawa Drive
500 – 535 Commanche Drive
1890 – 1990 Chickasaw Drive

We will update customers once their service has been restored and the precautionary boil advisory has been lifted.

Cloudiness in Water

Due to hydrant repairs from earlier today, customers in Logan Elm Village and surrounding areas may experience cloudy or red water. In order to relieve your lines of clouding, please try flushing your water lines for 5-10 minutes until the problem is resolved. There is no need to boil at this time.

Water Outage/Boil Advisory 09/06/17

Please be advised the following areas will be periodically interrupted for hydrant maintenance and will remain under a precautionary boil advisory until further notice.
Refer to the FAQ page for directions on boiling procedures:

1695 – 1985 Chippewa Drive
1840 Chickasaw Drive

We will update customers once their service has been restored and the precautionary boil advisory has been lifted.